Kennels & Cattery
''For the discerning pet owner''
Yes, insurance is provided by 'Pet Plan'. Please ask if you
require specific details.
All animals arriving at the kennels for boarding must have a
current vaccination certificate, this is to protect your pet as well
as others. Your vet will explain these vaccinations to you but
generally it is an initial course of two injections followed by a
yearly booster. Modern vaccines give immunity against
diseases such as Parvovirus, Distemper, Hepatitis,
Leptospirosis (DHL) in dogs, and against Flu and Enteritis
Puppies and kittens should have both sets of initial
vaccinations before boarding.
Adult pets must be up to date with the annual booster
Kennel Cough Vaccine?
Does my dog have to be vaccinated against Kennel Cough?
We do recommend that a kennel cough vaccine be given,
however, if you do choose not to, there is a chance that your
pet may be susceptible to infection. Please allow a minimum
of 21 days between vaccination and boarding.
( We will not accept into our care any dogs which we believe
to be infected with Kennel Cough.)
The term 'Kennel Cough' is unfair and implies that the disease
comes from Kennels, but dogs are just as likely to be infected
at shows and training classes even at the park,beach or
woodlands for that matter. Dogs become infected from other
coughing dogs,by breathing in infected airborne particles in a
manner similar to the way human colds or influenza are
spread. At the moment the only effective way to protect
against kennel cough caused by Bordetella Bronchiseptica,
(the major cause of Infectious Bronchitis), is Intrac or Nobivac
vaccination.There are vaccines available which protect
against some of the other causes of Kennel Cough. Please
discuss this with your vet.
For further advice about vaccinations please consult your
You must bring the vaccination certificate with you so
that we can check the dates.... Any dog without a valid
certificate stating vaccination dates and types will not
be accepted for boarding.
Do you supply bedding?
Yes, we use machine washable warm fleece style 'Vet-Bed'
bedding. You may bring your own bedding if you wish.
Do I need to bring my pets feeding bowls and food?
No, in order to minimise the stress that may affect your pets
whilst away from home we like to feed the same food that they
would get at home.At Polfalden we consider the dietary needs
of your pet influence greatly its well being whilst in our care, it
is for this reason that we make every effort to offer the same
brand of food that the animal has been used to at home,
however on rare occasions and despite all our efforts some
animals, dogs especially, will lose weight in the kennels.
Although they appear to eat well they can, through constant
activity burn off all the food they are given.
We use top brands such as Eukanuba, Burns and James
Wellbeloved to name but a few, also Iams and Hills for our
If your pet is on a prescription diet you will need to bring your
There is no discount for you suppling your pets own food.,
(unless of course you wish to come in here and feed it to them
and wash the dishes afterwards?)
Stainless steel food and water bowls are provided.
We have two dogs in our family, can they share one kennel?
Yes, we have 'family' kennels that two, three or four dogs, from
the same family can share.
Can I bring treats and toys?
Yes, we want to make your pets stay as enjoyable as possible.
However, we do supply stimulating toys for walks and
playtimes...although they do tend to disappear into the kennel
of who ever was playing with them last ...
My cat/dog has never been to a cattery/kennels before, is it a
good idea to visit for the weekend? Maybe a Trial Visit?
No, the best time for a first visit is during the week as most
weekends are full. The quieter it is the more time we will be
able to spend with your pet.
A trial visit? A good idea, we will tell you how your pet 'really
was in the Kennel/Cattery....and not just what we think you
want to hear! The truth is the best.
After this try 2 or perhaps three days.
Do you have a veterinary surgeon that you can call on in the
case of an emergency?
Yes, we have a vet on call 24 hours a day and an Animal
Technician (USA) on the premises 24 hrs a day.
Administration of Medication?
Due to the responsibility and time consumption factor it is felt
that a small charge for the administration of medications,
changing of dressings, injections etc.,is made.
Are the kennels and cattery heated?
Yes, they are heated, also heating lamps are available for
Can I view your facilities before I make a booking?
Yes,inspection is welcome, please phone to find out the best
time to visit.
Our Business Philosophy
The objective of our business is to provide a high quality
reliable service for our customers. We hope you will enjoy
visiting our web site and using our services as much as we
enjoyed providing them for you
.We do reserve the right to refuse to board any pet who shows
aggression, to us, or to other pets, this ensures the well being
of and stress free stay for the other pets in our care.
....Oh yes.....if you are not able to walk your dog on a lead,
please realise it is equally difficult for us.....
|Polfalden Boarding Kennels & Cattery
Tel:/Fax: +44 (0)1667 462409
Monday - Friday : 10.00am - 5.00pm
Saturday: 10.00am - 4.00pm
Sunday: 10.00am - 12.00 mid day
We ask that these times are strictly adhered to please, this
will enable us to observe our routine and let us ensure the very
best levels of care for your pets whilst in our care.
Please note: if you arrive after closing times you will not be
given your pet, you will have to collect your pet the following
day, closing times are for a reason and out with these times it
is very disruptive for our other boarders
Please keep dogs on a lead at all times and that cats are
carried in a suitable pet carrier whilst at the premises, thank
Are my pets insured whilst in your care?